1: Third-party Purchasing Agent Service Provider Service Rules

This section of service rules is the service description provided to you by third-party purchasing service providers who have entered the Platform (referred to as "PickyBuy" in this rule) for their independently provided purchasing services on the Platform, and the Platform also acknowledges the related content. Once you entrust them to provide services, it is deemed that you agree to jointly abide by these rules with the purchasing service provider. However, if the purchasing service provider declares other rules independently or through the Platform to you, and these conflict with these rules, those exceptions will prevail.

1. 1The purchasing service provider agrees to reach a purchasing service order with you through the intermediary service provided by PickyBuy. Your purchasing service demands sent to PickyBuy need to meet the following conditions to be valid: having a clear link to the purchased goods, the name of the goods' seller, the quantity and specifications of the purchased goods, the domestic delivery address, and other necessary information for the purchasing service; you need to click to agree to "Declaration of Entrusting Purchasing Agent Services" (or other valid entrustment documents) according to the Platform's rules. Even if your purchasing service demands do not meet the above conditions, but are sufficient to determine the content and intention of your service according to PickyBuy's rules and processes, they will be considered valid.

1.2  For your valid purchasing service demands, the purchasing service provider will autonomously decide whether to accept them. If the purchasing service provider accepts your requirements, you need to pay the corresponding purchasing order amount as shown on PickyBuy. After you have paid the purchasing amount, the purchasing service agreement between you and the purchasing service provider will come into effect.

1.3 When you submit a demand for purchasing services, if you have special requirements for the products youwant to buy or services provided by the purchasing service provider, you can “leave a message” to explain to the purchasing service provider. You are aware and agree that, as the matters involved in such messages have not been negotiated and agreed upon with the purchasing service provider, even if the purchasing service provider has reached a purchasing service order with you, they have the right not to execute the matters involved in such messages. If the matters involved in your messages clearly do not meet the needs of normal purchasing services or need to be fulfilled by the designated product seller, the purchasing service provider has the right not to execute the matters, or take no responsibility for the unexecuted results of the message. If the matters involved in the aforementioned message cannot be executed and directly affect the fulfillment of the purchasing service order, the purchasing service provider has the right to refuse to execute the order.

1.4 When paying the purchasing order amount, you can inquire about the main body information of the purchasing service provider through PickyBuy or ask the procurement personnel who communicate directly with you to explain the information of the purchasing service provider. Except for special instructions, the operating entity to which the procurement personnel belong is the provider of the purchasing service for you, and the rights and obligations under the purchasing service agreement belong to the purchasing service provider.

1.5 When sending purchasing service demands, you need to fully and accurately specify the necessary purchasing information such as the link address of the goods to be purchased from the third-party e-commerce Platform, the name of the seller, the quantity, and specifications of the goods. At the same time, when the purchasing service agreement takes effect, you also need to select a logistics service provider to provide you with services of domestic delivery and delivery to overseas carriers at the exporting country. Otherwise, the purchasing service agreement cannot be reached, or the purchasing service provider cannot complete the order.

1.6 You are aware that when you reach a purchasing service agreement with the purchasing service provider, you need to pay the purchasing order amount. The relevant amounts related to the purchasing service included in the purchasing order amount that you need to pay are:

(1) The payment for the purchased goods, which will be collected by the purchasing service provider and used as the purchase amount to pay the seller selected by you;

(2) Order service fee, which will be collected by the purchasing service provider according to this rule;

(3) Other fees stipulated in the user agreement or this rule, clearly informed to you and should be collected by the purchasing service provider.

1.7 You are aware that in the purchasing order amount you pay, it may involve domestic warehousing service feesin exporting country, fixed losses, and handling fees incurred due to your choice of domestic warehousing services in exporting countryand payment channels. These fees are not collected by the purchasing service provider. Please carefully distinguish these fees before paying the order amount. If you request the purchasing service provider to refund the fees due to abnormal situations such as canceling orders or terminating orders, you have no right to request a refund for the aforementioned non-purchasing service provider-collected amounts.

1.8 The purchasing service provider promises to strictly fulfill the purchasing service agreement reached with you and independently undertake the obligation to provide purchasing services to you. Specifically, the obligations it undertakes include:

(1) Purchasing the goods you specify from the seller on the third-party e-commerce Platform;

(2) Instructing the seller to deliver the goods to the logistics service provider you have chosen;

(3) Providing you with feedback on the execution of the purchasing service order and communicating with you about any abnormalities during the execution;

(4) Negotiating with the seller on your behalf regarding the goods and the protection of your rights and interests;

(5) Other service items committed to you by the purchasing service provider.

1.9 The purchasing service provider provides you with a purchasing service for procuring goods, and it is not the seller of the goods. After reaching a purchasing service agreement, it does not exclude the possibility that the seller you specified may stop selling, lack goods, or change the selling price, resulting in the inability to fulfill your purchasing needs. In this case, the purchasing service provider is not responsible. At the same time, the purchasing service provider does not undertake the responsibility for guaranteeing the quality of the goods, delivering the goods on time, providing after-sales service for the goods, which should be undertaken by the seller, nor does it bear the risk responsibility for damage or loss of the goods during the service process.

1.10 The purchasing service provider will charge you an order service fee for the purchasing service. The amount of the order service fee is calculated as 0.1%(The purchasing service provider may slightly adjust this ratio based on their own business situation)of the actual selling price (Including the payment for the goods and the shipping cost to the warehouse, where the shipping cost to the warehouse is the shipping cost you bear for the goods from the seller to the domestic warehousing service provider) of the selected product as determined by the third-party e-commerce Platform. The purchasing service provider has agreed that PickyBuy will fit this fee into the outstanding payment displayed on the "Cashier" page when you entrust purchasing services and domestic warehousing services for the purchased goods. After you pay the initial order amount, it indicates that you have paid the fee to the purchasing service provider.

1.11. You acknowledge that neither the goods seller you specify nor the purchasing service provider is responsible for cross-border transportation matters. You agree that the address designated by the logistics service provider in the exporting country`is considered the delivery address for the goods under the purchasing service order, and the purchasing service provider will handle the procurement matters based on that address with the goods seller.

1.12 For your request to cancel a purchasing service order, the purchasing service provider will handle it according to the following requirements:

(1) For a purchasing service order that has been reached, unless it meets the following conditions, you agree that you have no right to request to cancel the order:

A. If the purchasing service provider has not yet made the purchase from the goods seller, they agree to your cancellation request;

B. If the purchasing service provider has already made the purchase from the goods seller, the goods seller agrees to the purchasing service provider's cancellation of the purchase. If the goods seller does not agree to the purchasing service provider's cancellation request, even if the purchasing service provider has agreed to your cancellation request, it will be considered invalid.

(2) You must comply with the order cancellation rules set by PickyBuy. For orders that exceed the valid cancellation application period, you have no right to request a cancellation. PickyBuy also cannot respond to your order cancellation requests outside of PickyBuy's information services.

(3) The purchasing service provider has the right not to refund the order service fee that has been collected when you apply to cancel the order.

(4) Any expenses incurred before the cancellation of the order, such as warehousing and transportation costs, payment expenses, and packaging expenses, are borne by you.

(5) Any default fines or compensation collected by the goods seller due to your cancellation of the order must be borne by you.

(6) If there is damage or loss of the goods after the order is canceled and the goods need to be returned to the goods seller, and the goods seller refuses to execute the cancellation request or requests compensation from you, you are responsible for the consequences.

(7) In any case, once your purchased goods have completed export clearance, you have no right to cancel the purchasing service order.

1.13. For your request to terminate a purchasing service order, the purchasing service provider will handle it according to the following requirements:

(1) You can request to terminate the order only if the goods you have selected have been inspected by you and found not to match the seller's commitment, or if the goods have defects or infringe on the legitimate rights and interests of others. In this case, you should submit valid evidence to the purchasing service provider for review.

(2) You should make the request within the period specified by the laws of the sales location and your jurisdiction. Otherwise, the purchasing service provider has the right not to accept your request for termination.

(3) If you were already aware of defects in the goods sold by the seller, infringements on the legitimate rights and interests, or abnormal situations not in line with the commitment made by the seller, or if the purchasing service provider had warned you about possible abnormal situations before making the purchase, you cannot request to terminate the order on these grounds.

(4) The purchasing service provider will not conduct substantive examination of your request to terminate the order. It will only request the seller to terminate the purchase order based on your request. If the seller rejects the purchasing service provider's request to terminate the order, the purchasing service provider will not proceed with your request. In this case, you can directly claim compensation from the seller, and the purchasing service provider will assist you.

(5) If the seller agrees to your request to terminate the purchasing order, you should follow the seller's request to return the goods to a specified location or destroy them on-site. You can request the seller to bear the costs incurred, and the purchasing service provider will help you make the request to the seller.

(6) After the purchasing order is terminated, when the money is returned by the seller, the purchasing service provider will fully refund it to you.

(7) After the purchasing order is terminated, the purchasing service provider will not refund the order service fee. However, if the purchasing order is terminated due to the actions of the purchasing service provider, you can request compensation from the purchasing service provider.

1.14 You are not allowed to request the purchasing service provider to provide services related to purchasing prohibited goods, infringing items, or other services that may harm the interests of others or violate legal provisions. Otherwise, the purchasing service provider has the right to refuse to provide services and request compensation for any losses.

1.15 To avoid disputes between you and the goods seller, the purchasing service provider advises you to be cautious when requesting purchasing services for the following types of goods. If you insist on requesting purchasing services for these types of goods and reach a purchasing service order with the purchasing service provider, the purchasing service provider will not bear any responsibility:

(1) Customized goods: If the goods you request to purchase are customized products, it is recommended that you directly negotiate with the seller to determine your ideas and requirements and truthfully provide the results of your communication with the seller to the purchasing service provider. The purchasing service provider cannot require you to have the logistics service provider conduct professional inspections for such goods, and the seller generally does not provide returns or exchanges for such goods. Any losses and responsibilities arising from this are your own responsibility.

(2) Goods requiring a deposit: If the goods you specify for purchasing require an upfront deposit, and you pay the deposit to the seller through the purchasing service provider, you cannot request a refund of the deposit if you request the purchasing service provider to cancel the order or if the remaining payment is not made on time.

(3) Goods from sellers with low reputation: Sellers with low reputation on third-party e-commerce Platforms may sell goods with serious quality defects, poor after-sales service, and other situations that may harm your rights. If you select goods from such sellers and request the purchasing service provider to purchase them, you should bear any potential adverse consequences yourself.

(4) Goods without reasonable market pricing: For goods without reasonable market pricing, or rare, collectible goods, the purchasing service provider cannot require the logistics service provider you specify to conduct unpacking inspections. You should bear the risks and responsibilities arising from such situations.

(5) Sensitive and restricted goods: For sensitive items such as essential oils, care liquids, lubricants, batteries, adhesives, or high-risk goods that may be restricted by customs policies, such as liquids, powders, charged goods, food, drugs, etc, as well as perishable goods and goods that cannot be professionally inspected. The purchasing service provider has the right to refuse to execute the purchasing service order, and any consequences resulting from this shall be borne by you.

1.16. The obligation of the purchasing service provider to procure goods on your behalf terminates when the goods are initially delivered to the logistics service providerof domestic warehousing services in the exporting country you have chosen and no objections are raised by the logistics service provider. After that point, the purchasing service provider no longer assumes additional responsibilities for the purchasing service itself. For any subsequent events related to the purchasing service order, such as returns, termination of service orders, claims, or other matters, the purchasing service provider is only obligated to assist you in communicating and negotiating with the goods seller. For the sake of timely communication, the purchasing service provider may entrust PickyBuy to receive and convey your requests. The purchasing service provider is responsible for the specific performance of this obligation, and PickyBuy does not assume any responsibility.

1.17 It is advised that you promptly inspect the external packaging and quantities of the received goods parcels. If you find any irregularities during inspection, you should immediately inform the logistics service provider and reject the goods parcels. At the same time, you should submit evidence in accordance with the dispute resolution rules set by PickyBuy. Otherwise, it will be considered that you have no objections to the goods. After receiving your objection, the purchasing service provider will invite PickyBuy to verify with the logistics service provider. If it is confirmed that it was due to the logistics service provider, you should file a claim against the logistics service provider. In this case, the purchasing service provider will not provide you with services to cancel or terminate the order, nor will they act as your agent to communicate and negotiate with the goods seller.

1.18 It is recommended that you check the specifications and quality of the goods within 3 days of receiving the goods parcel. If the received goods match the commitments made by the seller you selected, you should promptly confirm receipt in the order system on PickyBuy. If you fail to confirm receipt within the period set by PickyBuy or fail to report any exceptions to the purchasing service provider or PickyBuy, it will be considered that you have received the goods normally and have no objections to the quality of the goods. If the received goods do not match the commitments made by the seller, you should submit evidence and report any issues in accordance with the dispute resolution rules set by PickyBuy. After receiving your objection, the purchasing service provider will invite PickyBuy to verify with the logistics service provider. If it is confirmed that it was due to the logistics service provider, you should file a claim against the logistics service provider.

1.19 If the purchasing service provider cooperates with promoters from third-party promotion Platforms and accepts their targeted promotion activities for PickyBuy users, or if the purchasing service provider accepts orders containing characteristics of promoters from third-party promotion Platforms sent by users on PickyBuy, it is considered that the purchasing service provider has entered into an intermediary service relationship with the promoter. The purchasing service provider should pay the intermediary service fee to the promoter. In principle, this fee should be executed according to the rules set by the promoter, or it should be separately agreed upon by the purchasing service provider and the promoter. When such an order occurs, the purchasing service provider will instruct PickyBuy to deduct the intermediary service fee from its receivable purchasing funds and transfer it to the promoter. The intermediary service matters between the promoters and purchasing service providers in the third-party promotion platforms mentioned above are not related to you.

1.20. PickyBuy may independently decide whether to participate in the resolution of disputes between you and the purchasing service provider regarding purchasing services, but PickyBuy's participation is not obligatory. The decisions or judgments made by PickyBuy do not have final legal effect. If you are dissatisfied with PickyBuy's disposition, you can choose to file a claim against the purchasing service provider.

1.21 You can voluntarily decide whether to pay a reward to the purchasing service provider for the quality or results of the services they provide. To protect your legitimate rights and interests, the purchasing service provider agrees to the reward limits and other rules set by PickyBuy. You can request a refund within 30 days after paying the reward. If you request a refund beyond this period, the purchasing service provider has the right not to respond to your request and not to refund the amount.

1.22 If, during the provision of services by the purchasing service provider, either party unreasonably instructs a third-party payment institution to refuse to transfer the purchasing payment to PickyBuy after receiving it, leading to PickyBuy's inability to execute the collection and payment, the purchasing service provider has the right to consider you in fundamental breach of contract. They can demand that you continue to make the payment and request PickyBuy to freeze the withdrawal or use of the balance in your account. If you fail to make the payment within 3 days after the purchasing service provider demands payment, they have the right to directly execute the transfer from your balance. You agree that instructing a payment institution to refuse to transfer the purchasing payment in the following situations constitutes an unreasonable instruction:

(1) Instructing the payment after the goods have been received normally by the logistics service provider you specified.

(2) Making the instruction based on reasons not attributable to the purchasing service provider.

(3) Making the instruction based on theft or identity theft of your PickyBuy account.

(4) Making the instruction based on the theft of your payment account (bank or third-party payment institution account).

(5) Other situations for which the purchasing service provider should not bear responsibility.

1.23 You agree that the information and data generated from the purchasing service actions between you and the purchasing service provider under these rules, except for your personal biometric information and other private data, are commercial data. The ownership and other legal rights belong to PickyBuy, and it has the right to collect, store, dispose of, use, or share this data with third parties. You agree to transfer commercial data to PickyBuy.

1.24 Under these rules, the purchasing service provider is liable to you for any breach of contract caused by its fault, and they will bear the responsibility for direct financial losses caused to you. This does not include any potential earnings or compensation you pay to others. The total amount of compensation does not exceed the amount of your purchase order.

1.25 These rules constitute a part of the service agreement between you and the purchasing service provider. If any party violates the provisions of these rules and causes losses to the other party, the acting party should compensate the other party. The scope of the losses includes but is not limited to direct financial losses, compensation paid to others (or penalty, compensation, fines), and dispute resolution expenses, except for other provisions in these rules.

1.26 If you need to consult the purchasing service provider regarding the services they provide or matters related to these rules, you can communicate through the procurement personnel designated by the purchasing service provider on the PickyBuy Platform, and the procurement personnel will promptly respond to you.

1.27 You acknowledge that the email address or other contact information you provided when registering as a PickyBuy user is the effective channel for receiving information, notices, or legal documents. When information, notices, or legal documents are delivered through these means, it is deemed effectively delivered.

1.28 The provisions of these rules are subject to the laws of the People's Republic of China on the mainland, and they should be interpreted according to these laws.

1.29 Any disputes or controversies arising between you and the purchasing service provider under these rules shall be submitted to the Hangzhou Arbitration Commission and shall be arbitrated according to the commission's valid arbitration rules.

1.30 Both you and the purchasing service provider acknowledge and agree with the relevant terms in the "Main Text of the PickyBuy User Registration and Service Agreement." The terms used in these rules, such as the subjects, service items, and fees, have the same meanings as in the "Main Text of the PickyBuy Registration User and Service Agreement."

2.Third-party Logistics Service Provider Service Rules

This section of service rules is a service description provided by third-party logistics service providers entering this Platform (hereinafter referred to as "PickyBuy") for the logistics services they independently provide on this Platform. The Platform also acknowledges the relevant content. Once you select the document or other means to entrust their services through the PickyBuy Platform, it is deemed that you agree to jointly comply with these rules with the logistics service provider. However, except for the logistics service provider's separate declaration of other rules to you.

2.1 You understand and agree that the realization of your purchasing service on the PickyBuy Platformrequires logistics service providers to provide you with the necessary logistics and ancillary value-added services for the purchased goods. The logistics services provided by the logistics service provider are divided into the following two categories, and specific service requirements shall be executed according to other terms of these rules:

(1) Domestic warehousing services in exporting country: delivery and storage of purchased goods in the local area, initial inspection of goods, warehousing, and other additional services (packaging, photography, handling of returns and exchanges, etc.);

(2) Cross-border transportation services: freight forwarding, cross-border transportation, domestic transportation in your country, and distribution.

The above-mentioned two types of logistics services, unless otherwise specified by PickyBuy, will be provided to you separately and independently by different types of logistics service providers who have settled in PickyBuy. The term "logistics service provider" referred to in this rule includes service providers for the two types of logistics services mentioned above (i.e. domestic warehousing service provider in exporting country and cross-border transportation service provider). You should confirm the specific types and nature of logistics service provider you serve in accordance with the relevant provisions and rights and obligations of this rule.

2.2 The logistics service provider agrees to enter into a logistics service order with you through information intermediary services provided by PickyBuy. Your logistics service requirements sent on PickyBuy shall be valid under the following conditions: 

(1) Select a specific logistics service provider from the list of logistics service providers entering PickyBuy; 

(2) Select specific logistics service items, excluding the transportation of the goods you requested to purchase from the selected product seller to the logistics service provider, and the value-added logistics services (warehousing and transportation) you requested.

 (3) For different logistics service projects, you are required to click on the "Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid entrustment documents) and the "Declaration of Entrusting Cross-border transportation Services" (or other valid entrustment documents) respectively on the PickyBuy Platform. You agree that unless the logistics service provider notifies you of a refusal to provide services, you may not withdraw or cancel the logistics service requirements sent to the logistics service provider.

2.3 For your valid logistics service requirements, unless the logistics service provider makes a separate refusal notice, it is deemed that the logistics service provider has accepted your service entrustment. At this time, the logistics service order between you and the logistics service provider is established. You understand that the logistics service provider may refuse your service requirements in the following situations. If the logistics service provider refuses your service requirements, they will notify you separately and refund the fees you have paid. However, the logistics service provider shall no longer assume any other responsibilities:

(1) The logistics service provider identifies that your service requirements involve illegal activities or violations of PickyBuy rules;

(2) The goods for which you request logistics services are unsuitable for storage, transportation, or other services;

(3) There are potential security risks in the transit location, destination, etc., involved in the logistics service;

(4) You are listed by relevant official agencies as subject to trade sanctions or transportation bans;

(5) Other situations that may prevent the service from being fulfilled or pose security risks.

2.4 Considering the nature of the goods and the fluctuation of international freight prices, when the logistics service agreement is reached, it is not possible to calculate the logistics service fees under normal circumstances. The logistics service provider will prompt you to pay the relevant logistics service fees when you entrust the corresponding logistics service. Specifically:

(1) You need to pay relevant fees for warehousing services in the exporting country., mainly including:

A. Basic logistics service fee: When entrusting domestic warehousing services in the exporting country, you should pay the basic logistics service fee to the domestic warehousing service provider in the exporting country. The amount of basic logistics service fee is calculated at 8% (The purchasing service provider may slightly adjust this ratio based on their own business situation)of the actual selling price (Including the payment for the goods and the shipping cost to the warehouse, where the shipping cost to the warehouse is the shipping cost you bear for the goods from the seller to the domestic warehousing service provider) of the selected product as determined by the third-party e-commerce Platform. The domestic warehousing service provider in the exporting country has agreed that PickyBuy will infit this fee into the order payment displayed at that time when you entrust the purchasing service for the goods and the domestic warehousing service in the exporting country. After you pay the initial order amount, it indicates that you have paid the fee to the domestic warehousing service provider. In this case, the logistics service agreement and the purchasing service agreement are still separately reached between you and the relevant service providers, with no affiliation between them.

B. Special logistics service fee: If you choose value-added or ancillary logistics service items that require additional payment (such as photography, packaging, extended storage, etc.), you need to make additional payments to the domestic warehousing services in exporting country. The names and standards of these special logistics service fees will be displayed to you by the logistics service provider when you apply for the service. The special logistics service fees will be settled together with the purchase service order payment and the cross-border transportation service payment at different stages when you entrust the service, or you will settle the fees separately with the logistics service provider.

(2) You need to pay international freight forwarding fees (hereinafter referred to as international freight) for cross-border transportation services. Specifically, when you entrust cross-border transportation services, that is, when you “Submit Parcel”, the corresponding logistics service provider will settle the payment with you in the name of the payable amount, including “international freight”. However, if you have selected logistics services that belong to international transportation value-added service items when entering into the logistics service agreement, you need to pay additional fees for the value-added logistics services to the logistics service provider separately.

2.5 Before entrusting specific services, please carefully select the service provider who will provide logistics services for you according to the prompts from PickyBuy. You can find the specific name and contact information of the logistics service provider in the "Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid entrustment documents) and the "Declaration of Entrusting Cross-border transportation Services" (or other valid entrustment documents), or you can request relevant information from PickyBuy.

2.6 The logistics service provider shall strictly fulfill the logistics service commitments to you and the logistics service orders reached with you. However, the logistics service provider will not provide services or assume responsibilities in the following situations:

(1) The logistics service provider finds that the received goods belong to prohibited items or are unsuitable for storage or transportation in international logistics services;

(2) The logistics service provider is required by official agencies or PickyBuy's operating entity to suspend or stop providing services to you;

(3) Your goods are seized, sealed, or subjected to other compulsory measures by official agencies not due to the logistics service provider's fault;

(4) Your goods are damaged or lost due to illegal acts by third parties;

(5) Your goods cannot continue to receive services due to natural wear and tear, inherent quality defects, improper packaging, etc.;

(6) Other force majeure or accidental events that make it impossible or unnecessary to continue logistics services.

2.7 The delivery of goods under a purchasing order requires the joint implementation of domestic warehousing services in the exporting countryand cross-border transportation services after export. You understand and agree that the logistics service provider has the right to commission third-party service providers to jointly provide you with the logistics services under this Agreementor to provide you with logistics services jointly with third-party service providers. The logistics service provider will be responsible for the service results of the third-party service provider to you, except for commission cases based on your request, your fault, or in response to requests from relevant official agencies or emergency situations to protect your rights. In these cases, after the logistics service provider truthfully discloses the information of the third-party service provider to you, the logistics service provider shall not be responsible to you for the service results of the third-party service provider.

2.8 Regarding the domestic warehousing services in the exporting country, you understand and agree:

(1) The domestic warehousing services in the exporting country include:

A. Basic warehousing services: Concentrated receipt of the goods under your purchasing order atthe exporting country, visual inspection of the goods, temporary storage of the goods (only within 90 days after receiving the goods), and delivery of the goods to the cross-border transportation service provider designated by you.

B. Special warehousing services: Photography of goods, packaging of goods, extended storage, and other services specified by the warehousing service provider in exporting country. For this purpose, you agree that the warehousing service provider in exporting country may share your order information and necessary personal information with PickyBuy.

(2) The domestic warehousing services in exporting country can autonomously choose a specific location as the location for receiving your purchased goods at the exporting country. The warehousing service provider in exporting country can receive the purchased goods on your behalf at this location and conduct a visual and quantity inspection of the goods upon receiving them. For this purpose, you agree that the warehousing service provider in exporting country has the right to remove necessary external packaging and count the quantity of the goods during the inspection. You also agree that if discrepancies or damages to the packaging are found at the time the warehousing service provider in exporting country receives the goods, the warehousing service provider in exporting country has the right to refuse to receive goods, and you should independently contact the purchasing service provider to assist you in replacing or returning the goods. You understand that the warehousing service provider in exporting country cannot guarantee the actual condition of the goods you receive under the above-mentioned services, and the warehousing service provider in exporting country does not assume any responsibility for any discrepancies in the goods or other abnormal situations discovered when you finally receive the goods.

(3) The domestic warehousing service provider in exporting country provides temporary storage services for the goods purchased for you within 90 days at the exporting country. You should promptly for“Submit Parcel” (i.e., instructing cross-border transportation services) following the rules of the PickyBuy Platform to request the cross-border transportation service provider to arrange export and exit transportation matters. If you have legitimate reasons to delay the retrieval of the goods and obtain approval from the domestic warehousing services in exporting country, you should pay a storage fee to the warehousing service provider in exporting country after the approval (the specific fee standard is subject to the rules published by the warehousing service provider in exporting country on PickyBuy). However, the maximum duration of the delay shall not exceed 180 days from the expiration date of the temporary storage period. If you do not retrieve the goods beyond the aforementioned date without applying for an extension of storage, or if you apply for an extension but are not granted approval, the warehousing service provider in exporting country has the right to consider that you have waived ownership or disposal rights of the goods. At that time, you agree that the warehousing service provider in exporting country can dispose of the goods or take other actions. Even with the above agreement, if the goods you purchased cannot be stored for an extended period, the warehousing service provider in exporting country has the right to request you to retrieve the goods in a timely manner and will not provide delayed storage services. If you fail to retrieve the goods within the prescribed period, the warehousing service provider in exporting country is entitled to consider that you have waived ownership or disposal rights of the goods, and you agree that the warehousing service provider in exporting country can dispose of the goods or take other actions. You shall be responsible for any costs or losses incurred to the warehousing service provider in exporting country during the period when the goods you requested to purchase are under storage by the warehousing service provider in exporting country. The warehousing service provider in exporting country has the right to request you to pay the costs or compensation before retrieving the goods. If you fail to make the payment, the warehousing service provider in exporting country is entitled to refuse to provide services and withhold goods equivalent to the amount of the costs and losses. The warehousing service provider in exporting country shall dispose of the goods within 30 days of withholding to set off the costs and losses. If the proceeds are insufficient to offset the costs and losses, you shall be separately responsible.

(4) When the warehousing service provider in exporting country provides receiving and visual inspection services on your behalf, they will provide free product photography services (limited to a maximum of six photos) upon your request. You can view and download the photos of the goods on PickyBuy, but the warehousing service provider in exporting country will notify PickyBuy to delete the photos after you have received the goods. If you request customized photography services from the warehousing service provider in exporting country and incur additional costs, you should promptly view and download the photos. The warehousing service provider in exporting country will notify PickyBuy to delete the photos 60 days after you have received the goods. You agree that the warehousing service provider may keep some product photos which can be used by itself or provide them to third parties for marketing and promotion purposes after photos anonymization.

(5) If the warehousing service provider in exporting country discovers any violations of the laws and regulations of the exporting country and import destination in relation to the goods purchased on your behalf during the service process, they have the right to report the relevant situation to the competent authority and suspend the service.

2.9 You are aware that before international transportation, goods require suitable packaging for international shipment. The warehousing service provider in exporting country undertakes to provide basic packaging services to you. If you request special packaging services from the warehousing service provider in exporting country, you should pay additional fees. The warehousing service provider in exporting country does not guarantee the safety and utility of the packaging services.

2.10 When you perform the "Submit Parcel" operation according to PickyBuy's rules, you should independently select the cross-border transportation (goods transportation, delivery) route and method. You understand and agree that different cross-border transportation routes and methods involve varying additional costs, risks, and specific third-party service providers' disclaimers. The cross-border transportation service provider will disclose the corresponding fees and risks to you, and you should carefully choose within the scope of your risk tolerance.

2.11 Regarding cross-border transportation services, you are aware of and agree that:

(1) The cross-border transportation services provided to you by the cross-border transportation service provider include export operations in the exporting country, outbound transportation, import operations in the import destination, and delivery services. The transportation service provider is not obligated to advance any taxes or fees incurred by you in the field of cross-border transportation. If such taxes or fees occur, you should directly pay them to the tax collecting party or pay them to the cross-border transportation service provider for transfer. If the cross-border transportation service provider has already made the payment on your behalf, the cross-border transportation service provider has the right to request PickyBuy to deduct it from the balance of your recharge account, and you shall bear the adverse consequences caused by this on your own.

(2) Unless otherwise specified, the goods you request to be purchased will be sent through international parcels. In this case, unexpected events such as customs penalties, delayed delivery, damage, or loss may occur. You need to assess and bear all risks on your own. When issues arise with the parcel, you agree that the cross-border transportation service provider may communicate with third-party service providers (if any) for claims. All compensation matters will be based on the standards of the third-party service provider, and the cross-border transportation service provider will pay you after receiving the compensation from the third-party service provider.

(3) Due to the possibility of illegal cross-border business activities by the sellers, the cross-border transportation service provider cannot individually review the information of the sellers or the goods, and is not obligated to inspect the quality, safety, legality, truthfulness, or accuracy of the goods. You should bear the adverse consequences resulting from the cross-border transportation service provider 's inability to review and the possible refusal of service by third-party service providers (if any).

(4) You need to be aware of all applicable legal provisions related to items prohibited or restricted for international mailing, as well as the service restrictions of third-party service providers on different international cross-border transportation routes published by the cross-border transportation service provider on PickyBuy. The cross-border transportation service provider will sign for and verify your goods based on the then-valid service laws or rules, and will accept, transport, and carry out subsequent operations on parcels that meet the requirements.

(5) Due to the nature of international transportation, some parcels may be rejected during domestic air cargo security checks, resulting in "domestic security non-compliance." If a parcel is returned within the country, the cross-border transportation service provider will instruct third-party service providers (if any) to arrange for free re-delivery depending on the situation. If your parcel has already left the country and is returned due to reasons such as "international security non-compliance," "no one available to sign," "unspecified address," or "undelivered," you will be responsible for the re-delivery costs. The cross-border transportation service provider is not obligated to advance the costs for you.

(6) When the cross-border transportation service provider commissions third-party service providers to provide cross-border transportation services to you, the third-party service providers will set specific rules regarding the risks, disclaimers, and compensation limits of ross-border transportation services. You agree that the cross-border transportation service provider may execute responsibilities and compensation matters related to the risks, damages, and other exceptional circumstances involving your parcels according to these rules.

2.12 The normal conclusion of cross-border transportation services is marked by your normal acceptance or deemed acceptance of the parcels related to the goods purchased on your behalf. When accepting parcels, you must carefully inspect the external packaging and quantity. If you find any anomalies during the inspection, you should immediately refuse to accept the parcel and contact the logistics service provider. Otherwise, you have no right to raise objections after acceptance. In any case, the logistics service provider shall not bear any responsibility for the internal packaging of the parcels or any discrepancies in the quality or specifications of the goods after acceptance.

2.13 You should be prepared to sign for parcels at the designated delivery address, maintain normal communication, and promptly inspect and sign for the goods with the cross-border transportation service provider or their appointed third-party service provider. In the following situations, the cross-border transportation service provider has the right to consider that you have accepted the goods and have no objections to the goods and their services:

(1) You sign on the receipt and do not express any objections to the appearance and quantity of the goods in writing.

(2) Although you have written objections on the receipt, you fail to provide evidence or communicate with the cross-border transportation service provider regarding the objections.

(3) You refuse to sign on the receipt, but still accept the goods in reality.

(4) Your cohabitant or another person designated by you signs on the receipt on your behalf.

(5) You unreasonably refuse to sign on the receipt and reject the goods, and the cross-border transportation service provider will place the goods on-site.

(6) The delivery location you specified does not exist or cannot be reached. If you are unable to receive the goods within 3 hours after being notified by the cross-border transportation service provider, the goods will be placed on-site at the location you specified.

(7) The logistics service provider is unable to contact you, or after contacting you twice, still cannot carry out on-site delivery, and the cross-border transportation service provider will place the goods on-site.

(8) Other situations where the cross-border transportation service provider has the right to consider that you have accepted the goods without objections.

2.14 You are aware that under the following circumstances when signing for parcels, the cross-border transportation service provider may incur or increase costs. You should pay the relevant fees in advance or immediately upon signing for the goods. Otherwise, the cross-border transportation service provider has the right to refuse to carry out your instructions or retain the goods and refuse delivery. If you fail to make the payment within 10 days after the goods are retained, it will be considered that you have waived ownership of the goods. The cross-border transportation service provider has the right to dispose of the goods and use the proceeds to offset the costs. If the proceeds are insufficient, you should make additional payments:

(1) You request to change the delivery address.

(2) The logistics service provider is unable to contact you.

(3) Your delivery location requires the cross-border transportation service provider to pay fees for delivery.

(4) You request special delivery services.

(5) You request a delay in delivery, leading to the need for continued storage.

(6) Other situations that may result in additional costs.

2.15 You agree that the following circumstances, which result in the failure of the package to be delivered at the designated destination, do not constitute a breach of contract by the cross-border transportation service provider:

(1) Incorrect or unidentifiable recipient, delivery address, or contact information provided by you, resulting in unsuccessful delivery of the package.

(2) Your failure to cooperate with the customs requirements of the destination country by providing clearance documentation or paying taxes, resulting in unsuccessful delivery of the package.

(3) If the cross-border transportation service provider is unable to contact the designated recipient or access the delivery address for an extended period of time at the destination, and you fail to proactively contact us, resulting in the package being returned to the sender or destroyed.

(4) Unjustified refusal to accept the package by the user, resulting in unsuccessful delivery.

(5) Loss or theft of the package after it is deemed as signed for.

(6) After the package is returned to the logistics service provider due to unsuccessful initial delivery attempts at the destination, if you fail to apply for redelivery within the specified time, resulting in the package being destroyed.

(7) Other circumstances not attributable to the cross-border transportation service provider that lead to service defects, delays, or incomplete service.

2.16 For the items under the purchasing service order, when you perform the "submit parcel" operation on PickyBuy, you shall pay the logistics service fees to the corresponding logistics service provider in accordance with PickyBuy's rules. This may include international shipping fees, customs clearance fees, packaging fees, photography fees, additional fees for oversized or overweight items, remote area service fees, etc. The specific fees will be displayed on the page when you "Submit Parcel." Before paying the logistics service fees, you should carefully check the fee details and amount, and you agree not to raise any objections regarding the logistics service fees after payment.

2.17 If you do not perform the "Submit Parcel" operation on PickyBuy for the items under the purchasing service order, the warehousing service provider in expoting country will not charge you for the logistics services in the exporting country. However, you are still responsible for the following expenses:

(1) Additional fees incurred from special logistics services you separately purchased, such as supplementary photography, special packaging, extended storage, etc.

(2) Logistics fees that you are responsible for violating this Agreement, such as exceeding the maximum storage period, unreasonably delaying transportation, or damage caused by defective purchased items.

(3) Expenses for returning goods to the seller due to your cancellation or termination of the purchasing order, such as shipping fees, repackaging fees, etc. If you fail to pay these expenses, the warehousing service provider in expoting country is not obligated to handle the return of goods.

2.18 If you unilaterally abuse the payment rules of a third-party payment institution during the process of receiving services provided by a logistics service provider, and without justifiable reasons, instruct the payment institution to refuse to transfer funds to PickyBuy after receiving the logistics service payment from you, ultimately resulting in PickyBuy's inability to perform collection and payment on your behalf, the logistics service provider has the right to consider you as a fundamental breach of contract and to take the following actions to pursue your breach of contract liability:

(1) If the goods are held by the logistics service provider, they have the right to refuse to submit the goods for international transportation or perform any other operations and retain the goods.

(2) If the goods have already been submitted for international transportation but are not held by the logistics service provider, they have the right to interrupt or terminate the transportation and retrieve the goods.

(3) If you have received the goods, the logistics service provider has the right to urge you to continue paying the logistics service fees and bear a penalty equal to twice the unpaid amount.

(4) Report your breach to PickyBuy and request the freezing of the funds in your account or the suspension of withdrawal and use permissions for the recharged amount. If you fail to pay the fees within 3 days after being urged by the logistics service provider, they have the right to request PickyBuy to directly deduct the payment from your recharged amount.

(5) After retaining or retrieving the goods in the above manner, we have the right to dispose of the goods and compensate ourselves with the proceeds obtained from the disposal.

(6) If the logistics service provider's losses cannot be compensated through the above measures, they have the right to demand further compensation from you.

2.19 You agree that your instruction to the payment institution to refuse transferring the logistics service payment without valid reasons, as mentioned in the explanation of Article 18, constitutes an unjustifiable act in the following situations:

(1) The instruction is given after the logistics service provider has received and provided logistics services for the goods.

(2) The instruction is given when the goods package has been signed for (or deemed as signed for), or when the goods package is not delivered according to the conditions specified in Article 15.

(3) The instruction is given based on circumstances not attributable to the logistics service provider.

(4) The instruction is given based on the theft or misuse of your PickyBuy account.

(5) The instruction is given based on the unauthorized use of your payment account (bank or third-party payment institution account).

(6) Other situations where the logistics service provider should not bear responsibility.

2.20 You agree that after the logistics service order under this Agreementis concluded, if you cancel or terminate the purchasing service order, the logistics service provider has the right to continue charging you for the logistics services provided under this Agreement. Furthermore, if the logistics service provider has already delivered the goods for international transportation, you are not allowed to cancel or terminate the logistics service order. In such cases, the logistics service provider has the right to retain the fees already collected and pursue full compensation for any losses caused by your cancellation or termination of the logistics service order.

2.21 After paying the aforementioned logistics service fees, the logistics service provider generally will not charge you additional fees. However, if you request services such as forwarding, returning, or delayed services that result in the generation or increase of shipping or other logistics fees, or if it leads to the logistics service provider being liable for compensation or penalties to third parties, you shall bear these expenses or compensations for the logistics service provider's losses.

2.22 You agree that if the logistics service provider causes direct financial loss to you due to their own negligence while providing logistics services, they will compensate you. The specific compensation standards, calculation methods, deductible items, and other matters will be governed by the provisions of this Agreement, other clauses, and the compensation rules published by the logistics service provider on PickyBuy. In principle, the compensation shall not exceed the total logistics fee charged by the logistics service provider. If the logistics service provider entrusts third-party service providers to provide logistics services to you, the third-party service providers may set specific rules regarding the risks, disclaimers, and compensation limits for the logistics services. You agree that the logistics service provider may enforce these rules in relation to the risks, liabilities, and compensation arising from damage, loss, or other exceptional circumstances involving your packages. If the logistics service provider provides you with the liability or compensation rules of such third-party service providers, it shall be deemed that the logistics service provider has fulfilled their burden of proof.

2.23 The cross-border transportation service provider hasopened international transportation value-added services on PickyBuy, and you can choose whether to purchase this service on your own. If you choose to accept international transportation value-added services, you need to pay international transportation value-added freight to the cross-border transportation service provider for the service. The amount of the value-added freight is calculated based on a certain percentage of the total price of your purchased goods and basic freight, and the specific amount displayed on PickyBuy at that time shall prevail. If you purchase international transportation value-added services, the cross-border transportation service provider promise to compensate you for actual losses caused by their wrongful behavior, but the compensation amount does not exceed the maximum amount set by the cross-border transportation service provider, and the international transportation value-added service does not apply to goods specified in Article 26 or items prohibited or restricted by laws and regulations. the cross-border transportation service provider have published the compensation standards under this value-added service on PickyBuy, and you should read them carefully before purchasing this service.

2.24 When you perform the "submit parcel" operation on PickyBuy, you should truthfully fill in the value of the parcel related to your goods so that the cross-border transportation service provider can entrust other actual carriers to complete customs clearance declaration for your parcel. You understand that the cross-border transportation service provider set the reporting value rules for transportation routes based on the requirements of the actual carriers selected by you for transportation, and the actual carriers will set different limits on the declared value of goods for different countries. These limits may not match the actual value of your parcel, which may result in your goods being detained by official agencies or you being fined. You do not require the cross-border transportation service provider to bear responsibility for this.

2.25 In any case, logistics service providers are not responsible for delays, damage, loss, or non-delivery of services caused by the following circumstances:

(1) Natural disasters such as typhoons, earthquakes, and tsunamis;

(2) Government control actions such as customs supervision, traffic control, and health inspection and quarantine;

(3) Mandatory measures, decisions, or orders by administrative or judicial authorities;

(4) Accidental traffic accidents, strikes, sudden wars, and other unexpected events;

(5) Any applicable amendments, cancellations, or international treaties of laws, regulations, and policies;

(6) Acts of violence such as terrorist events, robbery, and looting;

(7) Your logistics information is incorrect, or you refuse to receive the goods.

2.26 You understand and agree that even if the goods you choose belong to items that are allowed to be sold or transported by the official authorities of the export destination, they may still be unshippable due to belonging to the following categories. At that time, logistics service providers have the right to refuse to provide services, and you need to bear the consequences yourself. If PickyBuy has other rules related to the consignment of goods, you shall also comply with them:

(1) Sensitive goods: sensitive items such as essential oils, care liquids, lubricants, batteries, and adhesives.

(2) Goods that may be subject to certain mailing risks due to customs policies: counterfeit products, large quantities of liquids or powders, electric products, foods or medicines, etc.

(3) Goods that cannot be professionally inspected: electrical appliances, branded or counterfeit products, tickets, card products, model products, etc. except for those you promise to bear quality risks.

(4) Fragile goods: ceramic or glass products, irregularly shaped goods (wipers, car shields, etc.), etc., except for those you promise to bear logistics risks.

(5) Dangerous goods: various firearms, ammunition, dangerous goods with explosive, flammable, corrosive, radioactive, toxic, biological hazards, environmental pollution, or public health hazards, or goods whose nature or packaging may harm postal service personnel or suspected of contaminating mail or postal equipment.

(6) Improper cultural goods: political propaganda newspapers, books, various publications, promotional materials, printed materials that are harmful to social security and stability, and obscene materials.

(7) Financial real assets: currency, bills, securities, etc.

(8) Fresh and perishable goods: such as vegetables, fruits, fresh meat, seafood, live animals, etc.

(9) Poorly packaged goods: items that may endanger personal safety, contaminate, or damage other mail equipment due to inadequate packaging.

(10) Opium, morphine, and other narcotic drugs. However, items that have been issued transportation certificates by relevant competent authorities or judicial agencies, are used for litigation evidence, or are shipped as insured parcels or declared value parcels for medical or scientific research purposes and have been approved by the destination post office are not subject to this restriction.

(11) Other items that do not meet postal conditions according to the laws, regulations, policies, or international treaties and conventions of the origin, destination, or transit countries.

2.27 You can use the information technology services of this platform to entrust logistics service providers to provide goods transshipmentlogistics services for packages that need to be transshipped from your export location to your overseas receiving location. At that time, you can fill in the necessary information on this platform for entrusting package transshipmentwithin the exporting country. After you click on the " Declaration of Entrusting Domestic warehousing services in the exporting country" (or other valid authorization documents), the domestic warehousing service provider in the exporting country will independently accept your logistics service commission and provide you with domestic warehousing services in the exporting country. If the package involved in the transportation of your aforementioned goods requires international transportation, you should Submit Parcel on this platform and click on the "Declaration of Entrusting Cross-border Transportation Services" (or other valid authorization documents). At that time, the cross-border transportation service provider will independently accept your logistics service commission and provide you with international logistics services. The behavior of you and the corresponding logistics service provider when entrusting goods transshipment services shall be subject to the provisions of these rules. You are aware that under the goods transshipment services, the basic warehousing services provided to you by the domestic warehousing service provider in the exporting country in accordance with these rules are free of charge, but you still need to pay fees for special warehousing services in accordance with these rules; You should pay international shipping fee and other related fees to cross-border transportation service providers in accordance with these rules.

2.28 You can independently decide whether to pay a reward to the logistics service provider for the services they provide. To protect your legitimate rights and interests, the logistics service provider agrees with the reward limit and other rules set by PickyBuy. You can request a refund within 30 days after paying the reward. If you exceed the deadline for requesting a refund, the purchasing service provider has the right not to respond to your request and will not refund.

2.29 You agree that the information and data generated from the logistics service activities between you and the logistics service provider, except for your personal biometric information and other privacy data, are commercial data. The ownership and other legal rights of these data belong to PickyBuy, which has the right to collect, store, dispose of, use or share with third parties. You agree to transfer commercial data to PickyBuy.

2.30 Under this rule, the logistics service provider's liability for compensation for breach of contract due to their own fault does not include your potential profits, and the indemnity, compensation or penalties you paid to third parties. The compensation amount shall not exceed the value of the goods you entrusted to purchase (as charged by the seller of the goods) or the limit specified in the compensation rules published by the logistics service provider (whichever is lower).

2.31 This rule constitutes part of the service agreement between you and the logistics service provider.If any party violates the provisions of this rule and causes losses to the other party, the offending party shall bear compensation liability to the damaged party, including but not limited to direct property losses, lost profits, fines (or liquidated damages, compensation, or relief payments) paid to others, dispute resolution costs, except as otherwise provided in other provisions of this rule.

2.32 If you need to consult with the logistics service provider regarding the services it provides or matters related to this rule, you can contact the customer service personnel of the logistics service provider through the PickyBuyy Platform, and the customer service personnel will promptly provide feedback to you.

2.33 You confirm that the email address or other contact information you provided when registering as a PickyBuy user is an effective channel for receiving information, notices, or legal documents. When information, notices, or legal documents are delivered through the aforementioned methods, they are deemed to have been effectively delivered.

2.34 The provisions of this rule shall be governed by the laws of the mainland of the People's Republic of China and shall be interpreted in accordance with such laws.

2.35 Any disputes or controversies between you and the logistics service provider under this rule shall be submitted to the Hangzhou Arbitration Commission and shall be arbitrated in accordance with the effective arbitration rules of the commission at that time.

2.36 The logistics service provider and you both agree and acknowledge the terms related to them in the "Main Text of PickyBuy User Registrationand Service Agreement"; the nouns used in this rule, such as various subjects, service items, fees, etc., have the same meanings as those in the "Main Text of PickyBuy User Registration and Service Agreement".