Help Center
Help Center

Buy for what you pick

Simply follow the steps to enjoy our one-stop Shopping Agent service to shop Chinese products.

 

Step 1. Pick items

a. Kindly enter any keyword in Pickybuy’s search box and click Search, Pickybuy will help you search and list out relevant products from varies Chinese mainland shopping websites (such as Tmall, Taobao, 1688, Weishop) for you to select.

b. If you have already select items from Chinese mainland shopping websites (such as Tmall, Taobao, 1688, Weishop), kindly copy and paste the URL in Pickybuy’s search box and click Search, Pickybuy will help you find it out. 

c. You can also click “Categories to shop around and pick what you like.

d. If you have no idea what to buy? Go click “Picky” to surprise you a shopping list.

 

Step 2. Place Purchase Orders

a. Select color, size, etc. of any picked item and add to your shopping cart, and submit your final pick for check-out.

b. Complete the order placement with payment making in multiple payment methods of easy, safe, and fast.

c. After your order is reviewed, Pickybuy will make purchase within 12 working hours.

 

Step 3. Submit International Shipping

a. Once Pickybuy’s warehouse receive the purchased items, our staff will help you check the items carefully, weigh the items and then store in our warehouse within 1 working day, the order status will become “stored in warehouse”. The quality check photos of the received items will be sent to you for your reference.  

b. Visit "Me" -- "My Warehouse" to check the orders with status of “stored in warehouse”, you can click " Arranging Delivery " to ship your items. Your shipping fee and service fee will be paid accordingly.

c. Several orders can be packed and shipped at once.

d. Expert parcel planning to maximize the use of your package space, saving every penny possible.

 

Step 4. Receive Package

a. Package receive! What a great shopping journey! :) After receiving your package, confirm it in “Me" - "Parcel" to complete the process.

b. Kindly evaluate the shopping agent experience with Pickybuy.

 

Know more about Chinese popular e-commerce platforms:

Tmall: Tmall.com is an open and largest business-to-consumer (B2C) retail platform in Asia enabling businesses world-wide to reach China’s vast and growing consumer market. Tmall.com has established itself as the destination for quality, brand-name goods catering to increasingly sophisticated Chinese consumers and is the most visited B2C online retail website in China. As Tmall set high standard for the products, most of the products are slightly higher than the market price. But the reputation is great. If you are looking for good quality products, we recommend you to choose Tmall.

Taobao: Founded by Alibaba Group on May 10, 2003, Taobao marketplace facilitates consumer-to-consumer (C2C) retail by providing a platform for small businesses and individual entrepreneurs to open online stores that mainly cater to consumers in Chinese-speaking regions (Mainland China, Hong Kong, Macau and Taiwan) and also abroad. As there are so many sellers on the marketplace with different level of reputation, it might be difficult for consumers to choose the right thing. In order to avoid any unnecessary lost, we recommend consumer to check out the seller’s reputation, such as whether this store provides deposit or not, or check out the store reputation rating and customer reviews.

JD.COM: Back to the early stage, JD used to be an e-commerce for electronics and nowadays, it has become a comprehensive e-commerce platform where most of the products’ price is relatively low. Focus on customer first, JD promises users that all the products sold are 100% good quality and authorized, just like the products you bought from the local market, with guarantee, invoice, professional delivery and after-sales care. After JD has transferred to a platform, an increasing number of sellers have established their online store in JD. However, delivery time and after-sales quality are not guarantee anymore. We recommend users to choose JD self-running items as a priority.



Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.